COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Lower Saxony. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

 

Who is authorised to stay at our hotel?

Persons who are (fully) vaccinated, recovered or (negatively) tested are authorised to travel. The test certificate must not be older than 24 hours.

If the 7-day incidence rate is above 10 and you do not hold a proof of vaccination or recovery, you are required to retest every 48 hours, or twice within 7 days. Persons travelling for touristic purposes and children up to the age of 5.9 years are exempt from these rules.

 

Where are the closest test stations?

AC med Corona test centre | Hannoversche Straße 96, 30627 Hanover: approx. 15 minutes (10 stops in total) by bus or approx. 45 minutes (3.5 km) on foot

Find an overview of all test centres in Hanover here.

 

What is the maximum number of people allowed in one hotel room?

Persons of one shared household together with persons of another household are allowed to stay in one room.

 

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a surgical mask or an FFP2 mask at all times in all public hotel areas.

 

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the Corona-Warn-App and the luca app.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • In order to protect both our guests and employees, the front desk is equipped with plexiglass panes.
  • Public areas are cleaned and disinfected at a higher frequency.
  • Access to lifts and the entrance area is limited to a certain number of people. For more information, please refer to the signage on site.
  • Hotel rooms, sanitary areas and meeting rooms area disinfected daily.

Gastronomy

 

Breakfast

We currently offer either a continental breakfast box for takeaway or an extended continental breakfast at the restaurant. Please order your breakfast box one day in advance at reception. No reservations are required for breakfast at the restaurant.

Contents breakfast box:

  • sandwiches
  • yoghurt
  • granola bar
  • fruit
  • beverage

Price breakfast box: € 7.50 per day

Extended continental breakfast:

  • sandwiches
  • cold cuts
  • egg dishes
  • yoghurt
  • granola bar
  • fruit
  • beverages
  • coffee

Breakfast times:

daily 6:00 a.m. - 10:00 a.m.

 

Restaurant & Bar

Due to the current situation, our restaurant & bar remain closed outside breakfast hours. We are happy to recommend you nearby alternatives for lunch and dinner.

 

Room service

We are happy to serve breakfast to your hotel room between 6:00 a.m. and 10:30 a.m.

 

Half board

Choose between breakfast and half board when booking your room.


Meetings & Events

 

Function rooms

Due to the current situation, our function room capacities are limited to a maximum of 60 people. The mandatory minimum safety distance must be kept during events. Contact us for further questions.

>> further details on our meeting and event offer


Wellness & Fitness

Wellness area

Due to the current situation, our wellness area remains closed until further notice. Thank you for your understanding!

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